What does it take to lead organisational change in multicultural healthcare teams? When a hospital is five months from bankruptcy and the community calls it ‘no hope,’ what does a leader do first? Fire people? Cut costs? Bring in consultants? David Boucher, MPH, FACHE did something different. He listened. For David Boucher — ex-CEO of […]
Tag Archives: cross cultural leadership
You ask for feedback from your Thai team, they smile, nod, say yes. And then nothing. You’ve tried being direct. You’ve tried being friendly. You’ve held team meetings, one-on-ones. The barrier remains. You know your team has more to offer, but you can’t unlock it. We spoke with Ben Horgan, someone who has spent 25 […]

