On our recent client call, the regional leader stopped us mid-pitch and asked, ‘what are these norms you’re referring to?’ We’d just told her that the most effective way to build a high-performing team is through building the right norms. These norms help teams have honest conversations, build internal alignment and promote a sense of […]
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In Thailand, if you’re a soft skills trainer, you can call yourself a Coach. If you’re a motivational speaker, you can be a Coach. If you’re an English teacher, you can go by as a Coach. But coaching is neither teaching, training nor preaching. so, What is (leadership) Coaching? A leader came to Haritha wanting […]
In our ‘Building High Performing Teams‘ program, leaders consistently ask us four questions: What is a high-performing team? What leadership qualities build high-performing teams? How do we measure if our team is high-performing? How can we improve our team’s effectiveness? What’s interesting is that most leaders think building high-performing teams is about hiring A […]
What does it take to lead organisational change in multicultural healthcare teams? When a hospital is five months from bankruptcy and the community calls it ‘no hope,’ what does a leader do first? Fire people? Cut costs? Bring in consultants? David Boucher, MPH, FACHE did something different. He listened. For David Boucher — ex-CEO of […]
You ask for feedback from your Thai team, they smile, nod, say yes. And then nothing. You’ve tried being direct. You’ve tried being friendly. You’ve held team meetings, one-on-ones. The barrier remains. You know your team has more to offer, but you can’t unlock it. We spoke with Ben Horgan, someone who has spent 25 […]
Lessons from our conversation with Tareef Jafferi, CEO & Founder of Happily.ai We often talk about high performance in terms of systems, frameworks, or tools. But what if the real differentiator isn’t data or design. It’s how deeply people trust one another. That question came alive during our recent conversation with Tareef Jafferi, founder of […]
We’re starting something new. We’ve decided to sit down with high-performing team leaders to understand what actually makes their teams work. The goal is to share practical tips, real experiences, and research-backed approaches that you can actually use to build a high-performing team. Our first interview is with Steve White, a leader who supports 86 […]
Have you ever tried rowing a boat? If you have, chances are you made it further than we did. We barely managed 100 meters with two oars! 😅 When this young boy’s video, apparently viral, appeared on our feed, we couldn’t help notice the way these racing teams move through the water like a single […]
We’re sitting in a Mumbai café next to a long glass window, watching the incessant rainfall outside. It’s been raining for three straight days. What’s strange is the pattern, like someone up there (probably a mischievous child) is playing with a tap: on, off, on, off, on, off… Maybe the kid is just reminding us […]
These 5 programs are based on recent requests we’ve received to design and/or deliver workshops for Global and Thai organisations across industries like retails, pharmaceuticals, and FMCG, collectively representing over 100,000 employees worldwide. And of course, with a little help from the L&D grapevine 😁 1. Building Emotional Intelligence and Resilience for a Thriving Workforce […]
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