When departments work in silos, everyone loses; especially, your clients. They get mixed messages, experience delays, and feel the dysfunction you’re trying to hide. This internal chaos bleeds into client interactions, eventually damaging trust and revenue. You can achieve cross-functional team alignment with these three core practices: Timeline Activity for building trust, Daily Huddles for […]
Tag Archives: intercultural intelligence
Victus People Newsletter
Cross-Cultural Leadership: The Expat Leader’s Guide to Building Trust with Thai Teams
You ask for feedback from your Thai team, they smile, nod, say yes. And then nothing. You’ve tried being direct. You’ve tried being friendly. You’ve held team meetings, one-on-ones. The barrier remains. You know your team has more to offer, but you can’t unlock it. We spoke with Ben Horgan, someone who has spent 25 […]